What is the difference between “refund” and “return”?
Native speaker’s answer
Rebecca
In a retail setting, "return" and "refund" can both function as nouns and verbs. A refund is the amount of money returned, while a return is the act of returning an item (often for store credit or an item exchange). Although there is a slight difference in meaning between the two, they are used interchangeably and understood as having the same meaning. You can also use "no refunds" or "no returns" to mean the same thing. Ex. This store has a "no refund" policy. Ex. No refunds, sorry.